Reviews

Hear from our wonderful community how they incorporate Aelo into their lives, enjoying a daily dose of calm amongst the chaos.

Customer Reviews

Based on 27 reviews
89%
(24)
11%
(3)
0%
(0)
0%
(0)
0%
(0)
L
Lyn Metcalfe
Best I have tried.

I have tried many brands of heated eye masks to treat my dry eye condition and these are by far the best. They stay hot for far longer than others.. Ordering more for my upcoming trip O/S as I can’t do without them when staying in air conditioned hotels.

Thank you so much for your wonderful 5-star review! We're really happy to hear that our Aelo self-heating eye masks have been the best solution for your dry eye condition. It’s great to know they’re a must-have for your upcoming trip! We truly appreciate your support, and we’re here anytime you need more.

Safe travels and enjoy the comfort of your masks!

M
Michelle Metcalfe
Relaxing eyemask

These are a great self heating eyemask. They are awesome when I have a migraine.

Hi Michelle,

Thank you for your wonderful feedback! We’re so glad to hear that you’re enjoying the self-heating eye masks and that they’ve been helpful during migraines.

Your support means so much to us, and we hope the masks continue to bring you relief and relaxation.

A
AM
Great for tired eyes

I used these eye masks during a recent long road trip. My eyes were really sore each day after hyper-vigilance for animals and other obstructions on the road. The Aelio mark is easy to pack and easy to use. I found that the masks refreshed my eyes and felt very comfortable. Also good for keeping ambient light out. Well done!

Thank you so much for sharing your experience with the Aelo self-heating eye masks! We’re glad to hear that they helped refresh your eyes during your road trip and provided comfort after such a long day of driving.

We appreciate your feedback on how easy the masks are to use and pack, and we’re glad they helped with light-blocking too.

Thanks again for choosing Aelo, and we’re so happy they worked well for you!

A
Annie Morgan
Dry Eye due to Glaucoma

As I have Glaucoma and require 3 lots of drops twice a day I have now developed Dry Eye.
Consequently, now I have to use lubricating drops to ease the uncomfortable situation.
I purchased the 3 pack offer and am half way through the 2nd box. Since using the masks of a night time, I have been inserting less lubricating drops.
Very happy with them, especially the price considering that my eye condition will be forever with me.

Thank you for taking the time to share your experience! We’re so glad to hear that the Aelo self-heating eye masks have been helpful in easing your dry eye symptoms and reducing your need for lubricating drops.

We truly appreciate your feedback, and we’re happy that the masks are offering you comfort, especially with your ongoing eye condition.

T
Tansel Ezilmez
Simply amazing product

I have dry eye condition and occasional eye lids inflammation. When I ordered Aelo I was sceptical.
When I used this eye mask i was amazed how consistently warm it was for 30 minutes.
Absolutely the best eye mask I used so far. Highly recommend it .

Thank you so much for your fantastic review! We’re really happy to hear that the Aelo self-heating eye mask exceeded your expectations and provided consistent warmth to help with your dry eye condition and eyelid inflammation.

Your recommendation means the world to us, and we’re so glad to be a part of your eye care routine.

Customer Reviews

Based on 14 reviews
93%
(13)
0%
(0)
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7%
(1)
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C
Cheyne de Beer

So soothing after looking at screens all day!

D
Denise Eade
Eight hours

Wow I am so happy to find these help me to have a longer and more peaceful sleep

Thank you for your wonderful feedback! We’re so happy to hear that the Aelo self-heating eye masks have helped you enjoy a longer and more peaceful sleep.

Your satisfaction means a lot to us, and we’re thrilled that the masks are making a positive impact on your rest.

Thanks again for choosing Aelo, and we wish you many more restful nights!

S
Sharyn Smith
Great customer service

I ordered my patches for an OS trip. The order came up in my AuscPost app as “awaiting processing” for over a week and I was worried that they wouldn’t arrive in time. I sent an email and within an hour had a phone call apologising for the delay. They had a hold up in customs. My masks were express posted to me and arrived a day later. The masks are great but the customer service was exceptional!

Thank you for your kind review, Sharyn! We’re really glad to hear the masks arrived in time for your trip and that you’re enjoying them. We sincerely apologise again for the customs delay, but we’re happy we could sort things out quickly for you. Your feedback on our customer service means a lot to us, and we’re always here if you need anything else. Hope you had a wonderful trip!

Y
Yuen Ming Pang
All seeing

It's perfect use. I have dry eyes and drops don't work. But this was phenomenal. Great temperature. Relaxing. I fell asleep with it on. I recommend it on my instagram to friends and followers.

Thank you for sharing your experience! We’re so glad the eye mask brought you the relief and relaxation you needed, especially after struggling with drops. Your recommendation to your friends and followers means a lot, thank you for the support! 😊

D
Diana Aston
Great for the elderly

My 94 year old mother finds them very soothing and relaxing
She uses them daily

Thank you for sharing your wonderful feedback!

We're delighted to hear that your mother finds our self-heating eye masks soothing and relaxing. It's heartwarming to know that she uses them daily and that they provide her with comfort